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FAQs

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Orders & Processing +

Orders are processed within 1-2 business days. You will receive a confirmation email once your order ships.

Shipping & Delivery +

We offer worldwide shipping with full insurance. Delivery times vary by location, typically 5-10 business days.

Shipping Zones +

We ship to all major regions worldwide. Shipping rates are calculated at checkout based on your location.

Returns & Refunds +

We accept returns within 30 days of delivery. Items must be unused and in original packaging for a full refund.

The Mizuro Difference +

Each piece is handcrafted using traditional Edo Kiriko techniques, making every glass a unique work of art with serialized authenticity.