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FAQs

Have a Question? We Have Answers.

Orders & Processing +

Orders are processed within 1-2 business days. You will receive a confirmation email once your order ships.

Shipping & Delivery +

We offer worldwide shipping with full insurance. Delivery times vary by location, typically 5-12 business days.

Shipping Zones +

We ship to all major regions worldwide. Shipping rates are calculated at checkout based on your location.

Do you offer returns? +

We accept returns on eligible items within 30 days of delivery. Sale items, clearance items, and gift cards are not eligible for return.

Please contact us before returning any item.

Why does my spinning glass wobble? +

Our spinning glasses are handcrafted, and slight variations are normal. However, the glass should spin smoothly during normal use. If you believe your glass has a defect, please contact us with photos or a short video for review.